Alina Homecare
Alina Homecare Borehamwood & Cheshunt
Home care agency in Hatfield, Hertfordshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Alina Homecare Borehamwood & Cheshunt is a home care agency that supports people to live independently in their own homes. Its services range from visits of a few hours to daily visits, overnight care and live-in care, with flexible arrangements. The agency focuses on dementia and also supports people with physical disabilities, mental health needs, learning disabilities, substance misuse and eating disorders. Its carers are selected and trained through the operator's own in-house academy, and the agency says it does not use freelance or agency staff. The agency's office is in Hatfield, Hertfordshire. It is rated Good by the Care Quality Commission overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2018.
What inspectors found
CQC: GoodReport published 27 September 2018 · Last inspected 4 July 2018
Inspectors rated this domiciliary care agency good across all five areas after an unannounced-notice visit in early July 2018. People described carers as kind, respectful and reliable, with regular familiar staff, consistent timekeeping and good communication about replacement carers. Staff were praised for training, supervision and a supportive workplace, and care records were found to be detailed and person-centred.
- Care records are detailed, up to date and person-centred, with clear risk assessments for staff
- Medicines are managed safely, with training, competency checks and regular audits of medication records
- Staff receive thorough induction, training and supervision, and understand consent and the Mental Capacity Act
- Management is described as open and responsive, with strong quality audits and high satisfaction survey results
- A small number of people said replacement carers were not always scheduled at the most suitable times
- Recording of actions taken after some accidents and incidents needed tightening, according to the provider
- Communication between the office, commissioners and people about booking times sometimes broke down
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Alina Homecare Borehamwood & Cheshunt will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Alina Homecare Borehamwood & Cheshunt is backed by a local NHS health network. The nearest A&E is Barnet Hospital, 7.8 miles away. The local GP practice is LISTER HOUSE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hatfield
Information last reviewed October 2026.
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