Home care agency

AJ and Friends

Home care agency in Wirral

AJ and Friends

Home care agency in Wirral

CQC Outstanding
Address6 Carlton Lane, Centenary Building, Wirral, CH47 3DB

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About

AJ and Friends is a home care agency based in Wirral, Merseyside, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people with physical disabilities, sensory impairment or learning disabilities.

The agency was rated Outstanding by the Care Quality Commission in 2021. It was rated Outstanding for caring and well-led, and Good for safe, effective and responsive.

What inspectors found

CQC: Outstanding

Report published 8 November 2021 · Last inspected 24 September 2021

Inspectors found that families described the provider and staff as warm and dedicated, and said the support had a positive effect on their relatives' lives and their own. Staff were motivated to deliver person-centred support that recognised each person's individual qualities, and the provider's commitment was shared across the team.

Strengths noted
  • Families reported that the provider and staff were kind, and that the support improved day-to-day life for the people using the service and their relatives.
  • Risks to people's health and wellbeing had been assessed, with plans in place to manage them, and staff had safeguarding training and knew how to raise concerns.
  • Care plans were highly detailed, took a holistic approach, and set out intended outcomes, with people supported to make choices and to take part in activities they enjoy.
  • The provider and staff built extensive links with the community to raise awareness of young people living with disabilities.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital3.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsLimited
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — AJ and Friends will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

AJ and Friends is backed by a local NHS health network. The nearest A&E is Arrowe Park Hospital, 3.6 miles away. The local GP practice is HOYLAKE & MEOLS MEDICAL CTR, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Arrowe Park Hospital · 3.6 mi
Nearest GP · CQC Good
HOYLAKE & MEOLS MEDICAL CTR · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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