Agincare

Agincare UK Notts County

Home care agency in Nottingham, Nottinghamshire

Operated by Agincare

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1st Floor Goeland House, 178 St Albans Road, Daybrook, Nottingham, NG5 6GP

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About

Agincare UK Notts County is a home care agency based in Nottingham, providing care and support in people's own homes. It focuses on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

The agency describes its managed and flexible care as available nationwide. Each person has a care plan and risk assessment, a dedicated care manager and supervisor, and access to a 24-hour on-call emergency line. It employs and pays its care workers, including live-in carers, and says it arranges a replacement if a carer falls ill. The Care Quality Commission rated it Good overall in its 2019 report, with safe care rated Requires Improvement.

What inspectors found

CQC: Good

Report published 13 May 2019 · Last inspected 26 March 2019

Inspectors found that people felt safe, with risks assessed and managed, and that staff were well trained, supervised, caring and respectful of privacy and dignity. People said care was planned around their needs and preferences and that they were supported to stay independent and make their own choices. Late or missed call times were a concern, which the provider has been addressing with an electronic monitoring system and a more consistent staff team.

Strengths noted
  • Risks to people and staff were assessed, and action was taken to reduce them where possible
  • Staff were recruited with checks in place and were well trained and supervised
  • Care was planned with people around their individual needs and preferences, and people were supported to stay independent
  • Staff were described as caring, respectful of privacy and dignity, and supportive of people's choice and control
Areas to improve
  • Some people said their calls were not always at the allocated time because staff were not always punctual
  • Inspectors gave guidance on recording medicines support more clearly in care plans and daily records

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital4.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Agincare UK Notts County will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Agincare UK Notts County is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 4.5 miles away. The local GP practice is DAYBROOK MEDICAL PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Queen's Medical Centre · 4.5 mi
Nearest GP
DAYBROOK MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Agincare

Agincare UK Notts County is one of 85 services run by Agincare on AskBart. See how the group's services are rated and where it operates.

See all 85 Agincare listings →

Information last reviewed October 2026.

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