Home care agency

Agency Assistance

Home care agency in Exmouth, Devon

Agency Assistance

Home care agency in Exmouth, Devon

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressBystock Court, Old Bystock Drive, Bystock, Exmouth, EX8 5EQ

Do you run Agency Assistance? Manage this listing free.

About

Agency Assistance is a home care agency based in Exmouth, East Devon, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.

Agency Assistance was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 21 May 2019 · Last inspected 11 April 2019

Inspectors found that people using this agency's supported living care receive support from staff who know them well, and that people are involved in decisions about their care. Risk assessments aim to protect independence, medicines are managed safely, and staff understand how to safeguard people. Inspectors also noted that staff feel supported and that the management team is well regarded.

Strengths noted
  • Care is kind and caring, and staff know the people they support well
  • People's care plans are personalised, and their preferred communication methods are known and respected
  • Medicines are managed safely and people are protected from abuse
  • New staff receive an induction that prepares them for their role, and recruitment checks are thorough

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.7 miles
Hospital7.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Agency Assistance will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Agency Assistance is backed by a local NHS health network. The nearest A&E is Royal Devon and Exeter Hospital (Wonford), 7.4 miles away. The local GP practice is ROLLE MEDICAL PARTNERSHIP, 1.7 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Royal Devon and Exeter Hospital (Wonford) · 7.4 mi
Nearest GP · CQC Outstanding
ROLLE MEDICAL PARTNERSHIP · 1.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Agency Assistance, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Agency Assistance so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Agency Assistance?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.