Home care agency

Age UK - Northumberland

Home care agency in Ashington, Northumberland

Age UK

Age UK - Northumberland

Home care agency in Ashington, Northumberland

Operated by Age UK

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressThe Round House, Lintonville Parkway, Ashington, NE63 9JZ

Do you run Age UK - Northumberland? Manage this listing free.

About

Age UK - Northumberland is a home care agency based in Ashington, Northumberland. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Age UK - Northumberland was rated Good by the Care Quality Commission in 2019, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 4 September 2019 · Last inspected 16 August 2019

Inspectors visited a domiciliary care agency supporting 651 people in their homes, and found that people and relatives were happy with the service, with many having no suggestions for improvement. Staff were described as friendly, kind and professional, and the report notes that training, supervision, medicines handling and risk assessments were in good order. The service has been rated good, up from requires improvement at its previous inspection, after record-keeping gaps were addressed.

Strengths noted
  • Staff are described by people and relatives as friendly, kind and professional.
  • Medicines are handled safely, and staff are trained for people's specific health needs before providing care.
  • Staff receive regular training and supervision, with a named supervisor for support.
  • A new registered manager has a clear vision, and new quality systems provide clear performance information.
Areas to improve
  • A small number of people were unhappy about changes to their regular staff, though the provider tried to accommodate their preferences.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital7.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Age UK - Northumberland will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Age UK - Northumberland is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 7.8 miles away. The local GP practice is SEATON PARK MEDICAL GROUP, 1.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northumbria Specialist Emergency Care Hospital · 7.8 mi
Nearest GP · CQC Good
SEATON PARK MEDICAL GROUP · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Age UK

Age UK - Northumberland is one of 14 services run by Age UK on AskBart. See how the group's services are rated and where it operates.

See all 14 Age UK listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Age UK - Northumberland, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Age UK - Northumberland so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Age UK - Northumberland?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.