Home care agency
Age Concern Home Care - South Manchester
Home care agency in Manchester
Age UK
Age Concern Home Care - South Manchester
Home care agency in Manchester
Operated by Age UK
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Age Concern Home Care - South Manchester is a home care agency operated by Age UK, based in Manchester. It provides care and support delivered in people's own homes for a range of people, including older people, younger adults with disabilities, and those living with dementia, mental health conditions, sensory impairment or learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was rated Good for Effective and Caring, but Requires Improvement for Safe, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 21 December 2023 · Last inspected 10 November 2023
Inspectors visited a domiciliary care agency in South Manchester that supports older adults and younger adults with physical disabilities and dementia, with 57 people using the service at the time. Staff were found to be recruited safely, trained to safeguard people, and familiar with people's histories and preferences, and the management team was described as supportive. However, the report raises concerns about medicines management, timekeeping and continuity of staff, record keeping, and the quality checks used to monitor the service.
- Staff checks were completed before people's care began, including criminal record checks.
- Staff were trained to protect people from abuse and were trusted to keep them safe.
- Care plans were built from assessments and showed a good understanding of people's needs.
- Staff were described as respectful and treated people with dignity, and they felt well supported by the registered manager.
- Medicines were not always managed safely, and records of medicine and risk were not robust enough.
- Some people said staff do not always arrive on time or stay for the full visit, and rotas allowed no travel time between calls.
- Audits did not identify problems that inspectors found, and the report identifies a breach relating to governance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Age Concern Home Care - South Manchester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Age Concern Home Care - South Manchester is backed by a local NHS health network. The nearest A&E is Wythenshawe Hospital, 1.9 miles away. The local GP practice is RK MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Age UK
Age Concern Home Care - South Manchester is one of 14 services run by Age UK on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Manchester
Information last reviewed October 2026.
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