Home care agency

Advance Healthcare (UK) Limited

Home care agency in Wolverhampton

City and County Healthcare Group

Advance Healthcare (UK) Limited

Home care agency in Wolverhampton

Operated by City and County Healthcare Group

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSaturn Place Suites G11A & G11B, Spring Road, Ettingshall, Wolverhampton, WV4 6JX

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About

Advance Healthcare (UK) Limited is a home care agency based in Wolverhampton, West Midlands, operated by City and County Healthcare Group. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities or sensory impairment.

The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was rated Good for Effective, Caring and Responsive, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 9 March 2023 · Last inspected 5 January 2023

Inspectors found that people receiving personal care in their own homes generally felt safe, and that a steady, familiar team of carefully recruited staff supported them. People spoke positively about staff, and staff were attentive to nutrition and to attending healthcare appointments. The report also describes gaps in record-keeping, call-timing monitoring and communication about a recent merger.

Strengths noted
  • Staff were consistent and familiar to the people they supported.
  • Recruitment was carried out safely, and people felt secure in their homes.
  • Infection control practice reflected current guidance.
  • Accidents and incidents were recorded, acted on and reviewed to learn lessons.
Areas to improve
  • Records were not always kept current with people's changing needs.
  • Monitoring of visit times was not consistently effective, so some calls were early or cut short.
  • Quality checks missed problems that inspectors later found, and some staff felt poorly informed about the merger.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Advance Healthcare (UK) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Advance Healthcare (UK) Limited is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 2.5 miles away. The local GP practice is HEALTH AND BEYOND, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
New Cross Hospital · 2.5 mi
Nearest GP · CQC Good
HEALTH AND BEYOND · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Advance Healthcare (UK) Limited is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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