Home care agency

ACS

Home care agency in Milton Keynes

ACS

Home care agency in Milton Keynes

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address77 Talland Avenue, Fishermead, Milton Keynes, MK6 2EW

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About

ACS is a home care agency based in Milton Keynes, Buckinghamshire, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs and sensory impairment. ACS was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 19 September 2023 · Last inspected 25 August 2023

Inspectors found that people using this domiciliary care agency received safe, reliable support in their own homes, with staff trained in safeguarding, medicines handled safely, and care plans that identified known risks. Staff were described as working in a positive, open culture, with the registered manager and management team seen as approachable and providing effective oversight. Feedback from people, relatives and healthcare professionals was largely positive, though the registered manager had identified some quality assurance processes that could be strengthened.

Strengths noted
  • Staff are trained in safeguarding and follow safe recruitment practices
  • Care plans and risk assessments give staff enough information to provide safe care
  • People, relatives and staff speak positively about the registered manager and management team
  • Healthcare professionals gave extremely positive feedback about the service
Areas to improve
  • The registered manager identified some quality assurance processes that could be strengthened, and has begun acting on them

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — ACS will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

ACS is backed by a local NHS health network. The nearest A&E is Milton Keynes Hospital, 0.9 miles away. The local GP practice is FISHERMEAD MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Milton Keynes Hospital · 0.9 mi
Nearest GP · CQC Good
FISHERMEAD MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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