Home care agency

Acorn Care Service

Home care agency in Sandown, Isle of Wight

Acorn Care Service

Home care agency in Sandown, Isle of Wight

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address12 Redstone Business Centre, Marsh Close, Sandown, PO36 8EU

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About

Acorn Care Service is a home care agency based in Sandown, Isle of Wight. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, sensory impairment and learning disabilities.

Acorn Care Service was rated Good by the Care Quality Commission in 2023, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 April 2023 · Last inspected 4 April 2023

Inspectors found a domiciliary agency providing personal care to 39 people across towns on the Isle of Wight. People said they were treated with warmth and kindness, and staff were described as caring and responsive to individual needs set out in electronic care plans. Medicines were managed safely, recruitment checks were in place, and staff reported feeling supported, trained and having enough time for their visits.

Strengths noted
  • People described staff as warm, kind and caring, and felt safe receiving care
  • Care plans reflected individual needs and choices, and people were involved in planning them
  • Medicines were safely managed and risks were assessed, helping to reduce them
  • Safe recruitment practices were followed and there were enough staff to keep to visit schedules
Areas to improve
  • The registered manager had to act to make sure disposable aprons were used consistently during personal care

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital7.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Acorn Care Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Acorn Care Service is backed by a local NHS health network. The nearest A&E is St Mary's Hospital, 7.5 miles away. The local GP practice is THE BAY MEDICAL PRACTICE, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
St Mary's Hospital · 7.5 mi
Nearest GP · CQC Good
THE BAY MEDICAL PRACTICE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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