ACH Healthcare Limited

Home care agency in Harlow, Essex

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address26 Wych Elm, Harlow, CM20 1QR

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About

ACH Healthcare Limited is a home care agency that provides care and support in people's own homes. Its office is in Harlow, Essex, in the East of England, and its main care focus is dementia. The agency supports a range of client groups, including older people aged 65 and over, younger adults under 65, people with physical disabilities, mental health needs, sensory impairment, substance misuse and eating disorders.

The Care Quality Commission rates ACH Healthcare Limited Good overall, in a report published in 2021. It received Good ratings for being safe, effective, caring and responsive, and Requires Improvement for being well-led.

What inspectors found

CQC: Good

Report published 25 November 2021 · Last inspected 28 October 2021

ECHAD Services is a domiciliary care service providing personal care to people in their own homes; at the inspection it supported two people. Inspectors found that staff were consistent, kind and respectful, that people's independence and health needs were supported, and that safeguarding, infection control and training were in place. Relatives and people using the service were positive about the care and the management team.

Strengths noted
  • Care was delivered by a consistent team of staff, with enough staff available to meet people's needs.
  • Staff were described as kind and caring, treating people with dignity and respect and promoting their independence.
  • Staff had safeguarding training, had access to appropriate protective equipment, and followed effective infection control processes.
  • The registered manager was open and transparent, and acted quickly on the shortfalls inspectors raised.
Areas to improve
  • Some aspects of the provider's quality monitoring had not been identified by management before the inspection, and inspectors recommended improving these quality assurance systems.
  • Inspectors recommended that the provider review its recruitment processes.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital150 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — ACH Healthcare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

ACH Healthcare Limited is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 0.1 miles away. The local GP practice is ADDISON HOUSE - HAQUE PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Princess Alexandra Hospital · 0.1 mi
Nearest GP
ADDISON HOUSE - HAQUE PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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