Abbey Care
Home care agency in Liverpool
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About
Abbey Care is a home care agency based in Speke, Liverpool, that provides care and support in people's own homes. It offers a range of care services shaped to each person's needs, aiming to keep people safe, familiar and comfortable in their surroundings while giving family members reassurance and greater independence. The agency has a specialist focus on dementia and also supports older people aged 65 and over, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
The Care Quality Commission rates Abbey Care as Requires Improvement overall, in a report published in 2022. Its key question grades are Requires Improvement for safe and well-led, and Good for effective, caring and responsive.
What inspectors found
CQC: Requires improvementReport published 21 November 2022 · Last inspected 6 October 2022
Inspectors found that this home care agency, which supports people with a learning disability or autism among others, provides personalised support from a committed team that knows people well. People and their families were very positive about the care, and staff respected people's privacy, dignity and independence. The report rates the service as requiring improvement, mainly because medicines were not always managed safely.
- Care plans and assessments are detailed and reflect each person's routines, likes, dislikes and preferences.
- Staff are described as motivated and take pride in their work, and some went beyond their duties to check on people between visits.
- Staff were safely recruited and there were enough of them to meet people's needs, people said they felt safe, and infection control practice was good.
- Complaints are handled effectively, and the registered manager and team are open to feedback and keen to develop the service.
- Medicines were not always managed safely, and some records did not show that people received their medicines as prescribed.
- Staff who administer medicines had not had their competency formally assessed in line with best practice guidance.
- Quality audits were in place but were not always effective, so opportunities to improve quality and safety could be missed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Abbey Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Abbey Care is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 5.4 miles away. The local GP practice is HILLFOOT HEALTH, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Liverpool
Information last reviewed October 2026.
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