A Star Support Services

Home care agency in Manchester, Trafford

CQC GoodDementia
NeighbourhoodCultural HubWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address2a, Railway Road, Urmston, Manchester, M41 0XL

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About

A Star Support Services is a home care agency that provides care and support in people's own homes. Its care focus is dementia, and it also supports people with physical disabilities, mental health needs, learning disabilities and substance misuse. The agency's office is in Manchester, in North West England, and its support and domiciliary care services are overseen by an overall manager.

The Care Quality Commission rated A Star Support Services Good overall in its report published in 2020. It received Good ratings for safety, effectiveness, caring, responsiveness and well-led.

What inspectors found

CQC: Good

Report published 11 March 2020 · Last inspected 27 February 2020

Inspectors found that people using this community support service, which cares for adults with learning disabilities and autism, were encouraged to build skills, take positive risks and take part in local life. Staff were described as treating people considerately, with privacy and dignity, and as working well with other professionals such as GPs and social workers.

Strengths noted
  • Risks to people's health and wellbeing were identified early and managed proactively, and enough skilled staff were in place to support people safely.
  • Medicines were managed, given and stored safely in people's homes, and safeguarding training was completed by all staff, who knew how to raise concerns.
  • Infection control was well managed, and incidents, accidents and near misses were recorded and reviewed so that lessons could be learned.
  • Care plans set out individual preferences and routines, and were developed with people or their families where appropriate.
Areas to improve
  • Some ongoing improvements were still taking place in how the Mental Capacity Act is applied.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Physical disabilities
Substance misuse

What's nearby

GP surgery650 m
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CoursePlentiful
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — A Star Support Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

A Star Support Services is backed by a local NHS health network. The nearest A&E is Salford Royal, 2.9 miles away. The local GP practice is FLIXTON ROAD MEDICAL CENTRE, 0.4 miles away.

Nearest hospital · A&E
Salford Royal · 2.9 mi
Nearest GP
FLIXTON ROAD MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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