Home care agency

5th Floor Hyde Park

Home care agency in Hayes, Hillingdon

5th Floor Hyde Park

Home care agency in Hayes, Hillingdon

Operated by Divan Care

CQC Good
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address11 Millington Road, Hayes, UB3 4AZ

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About

5th Floor Hyde Park is a home care agency based in Hayes, Hillingdon, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment. The agency was rated Good by the Care Quality Commission in 2022, including Good ratings for safety, effectiveness, caring, responsiveness and leadership.

What inspectors found

CQC: Good

Report published 31 May 2022 · Last inspected 24 May 2022

Inspectors visited this domiciliary care agency in May 2022 and found that people using it were happy with their care. At the time, only one person was receiving personal care from the service. The report describes care as personalised, well planned and reviewed regularly with the person, and says staff felt supported and had the training they needed.

Strengths noted
  • People received personalised care and liked the staff who supported them
  • Care was planned well and reviewed regularly with the person involved
  • Staff felt well supported and had the training needed to provide safe, good care
  • The registered manager was qualified and experienced, with systems for monitoring quality and handling adverse events

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — 5th Floor Hyde Park will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

5th Floor Hyde Park is backed by a local NHS health network. The nearest A&E is Hillingdon Hospital, 2.2 miles away. The local GP practice is HAYES MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Hillingdon Hospital · 2.2 mi
Nearest GP · CQC Good
HAYES MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Divan Care

5th Floor Hyde Park is one of 2 services run by Divan Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Divan Care listings →

Information last reviewed October 2026.

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