Home care agency

1st Class Care Services2 Ltd

Home care agency in Ledbury, Herefordshire, County of

1st Class Care Services2 Ltd

Home care agency in Ledbury, Herefordshire, County of

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address3 The Southend, Ledbury, HR8 2EY

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About

1st Class Care Services2 Ltd is a home care agency based in Ledbury, Herefordshire, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and eating disorders. It was rated Good by the Care Quality Commission in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 29 November 2019 · Last inspected 25 October 2019

Inspectors found that people receiving personal care in their own homes, many of whom are older or living with dementia, reported feeling secure and at ease with staff. Staff were described as attentive to people's needs and as following individual care plans, with privacy and dignity respected. Staff and management were said to foster an open, positive atmosphere, and the service was rated Good.

Strengths noted
  • People reported feeling secure and comfortable with the staff who visit them at home.
  • Staff knew how to recognise and report possible abuse, and risks linked to people's needs were assessed and managed.
  • Care plans were tailored to each person, gave clear guidance, and were read and followed by staff.
  • Staff received induction, training and ongoing management support, and felt valued and well supported in their roles.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital12.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — 1st Class Care Services2 Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

1st Class Care Services2 Ltd is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 12.2 miles away. The local GP practice is LEDBURY HEALTH PARTNERSHIP, 0.1 miles away.

Nearest hospital · A&E
The County Hospital, Hereford · 12.2 mi
Nearest GP
LEDBURY HEALTH PARTNERSHIP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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