Ultimate Complex Care Ltd

Home care agency in Weston-super-mare, North Somerset

CQC Good
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address121, High Street, Worle, Weston-super-mare, BS22 6HB

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About

Ultimate Complex Care Ltd is a home care agency based in Weston-super-mare, North Somerset, providing care and support to adults aged 18 and over. Its services range from companionship and personal care to help with medication and meals, community access and respite, and extend to complex care, supported living and delegated healthcare where appropriate. Registered Nurse leadership provides clinical oversight for delegated healthcare. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. The Care Quality Commission rated it Good overall in its 2022 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 8 November 2022 · Last inspected 25 August 2022

Inspectors looked at this domiciliary care agency for older people shortly after it began delivering personal care, when it had five people using the service. They found that people's needs and preferences were assessed and turned into personalised support plans, with staff showing detailed knowledge of individuals and training in keeping them safe. Staff were described as kind and respectful of privacy, staffing was arranged flexibly, and daily records and medicines arrangements were judged suitable.

Strengths noted
  • Support plans were personalised and reflected people's preferences and personalities.
  • Staff had detailed knowledge of people's needs and had received relevant safety training.
  • Staffing was arranged flexibly to respond to individual needs, and medicines were stored, received and administered suitably.
  • Staff treated people with kindness and respect for privacy, and the service took time to understand how each person communicated.
Areas to improve
  • As the service had only recently started delivering personal care, regular meetings with people had not yet been set up.
  • Quality monitoring systems were in place but were expected to bring about improvements as the service developed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital3.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Ultimate Complex Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ultimate Complex Care Ltd is backed by a local NHS health network. The nearest A&E is Weston General Hospital, 3.1 miles away. The local GP practice is THE CEDARS SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Weston General Hospital · 3.1 mi
Nearest GP · CQC Good
THE CEDARS SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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