Twilight Health & Homecare Services Ltd
Home care agency in Coventry
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Twilight Health & Homecare Services Ltd is a home-care provider based in Coventry, West Midlands. The service supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, and learning disabilities. Care is available on a one-to-one basis, twenty-four hours a day throughout the year.
The Care Quality Commission rated Twilight Health & Homecare Services Ltd as Requires Improvement in 2022. The service was rated Good for safety, effectiveness and caring; and Requires Improvement for responsiveness and leadership.
What inspectors found
CQC: Requires improvementReport published 26 May 2022 · Last inspected 6 May 2022
Inspectors found that the one person receiving personal care had consistent support from a single staff member who knew them well and how to keep them safe. The person and their relatives described the provider and staff as kind and caring, and the person felt safe during calls. Inspectors noted that records of quality checks were limited and not always documented, so further improvement was needed.
- Care was delivered consistently by one staff member who knew the person well and their safety needs
- The person and their relatives described the provider and staff as kind and caring
- No missed care calls were recorded and people had no complaints about the service
- Staff followed healthcare professional guidance and the provider and staff had completed training
- Risk management detail in the person's care plan needed to be fuller, though the registered manager agreed to add it
- Quality checks on records were not always recorded and were limited, so further improvement was needed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Twilight Health & Homecare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Twilight Health & Homecare Services Ltd is backed by a local NHS health network. The nearest A&E is University Hospital Coventry, 2.8 miles away. The local GP practice is ALLIANCE TEACHING PRACTICES, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Coventry
Information last reviewed October 2026.
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