B & M Care

The Chadwick

Residential care home in Hoddesdon, Hertfordshire

Operated by B & M Care

CQC Requires improvement67 bedsDementiaResidential
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address4-10 Ware Road, Hoddesdon, EN11 9DU
Beds67
Registered managerManpreet Kaur and Wiktoria Reinsch

Do you run The Chadwick? Manage this listing free.

About

The Chadwick is a purpose-built care home in Hoddesdon, Hertfordshire, run by B & M Care. It stands beside Rye Park and spreads across four floors, each with a selection of open-plan living areas. The grounds include an extensive outdoor green space, and the home has a gym and a cinema. It provides residential care, specialist dementia care and respite care, including for adults under 65, and has 67 registered beds.

Activities include singing with live performers, art classes with local schoolchildren and birthday celebrations. Residents can also use The Hideaway, a countryside retreat with extensive grounds and an on-site reminiscence museum, which is available to residents of all the operator's homes. The Care Quality Commission rates the home Requires Improvement overall, based on a report published in 2021, and rates its well-led domain Good.

What inspectors found

CQC: Requires improvement

Report published 14 January 2021 · Last inspected 9 December 2020

The Chadwick, a care home for up to 67 older people, some of whom have dementia, was reinspected after its previous Inadequate rating and is now rated Requires Improvement. Inspectors found the required improvements had been made, with people feeling safe and staff described as kind, while some residents on the first floor felt staffing and activities needed attention.

Strengths noted
  • People said they felt safe, and relatives praised the staff team and the difference the new registered manager has made.
  • Care plans are detailed, staff know people well, and people are treated with dignity and respect.
  • Incidents and unexplained injuries are recorded and investigated, and reported where required; recruitment checks were found to be robust.
  • Medicines are now managed safely and checked through an audit system, and staff received infection control and COVID-19 training.
Areas to improve
  • Some residents on the first floor told inspectors that there were not always enough staff, and that they sometimes had to wait.
  • Some of those residents felt activities were not held frequently enough.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential
Respite

Specialist care

Dementia
Younger adults (under 65)

Facilities

Activities programme
Activity Room
Cinema room
Garden
Hair salon
Laundry service
Spa / bathing suite

What's nearby

GP surgery800 m
A&E: Princess Alexandra Hospital4.3 miles
Pub or bar300 m
  • Near a main road
  • Fire station about 400 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

156 recorded crimes in the local area (April 2026)

Top categories:

Violent crime27%
Anti-social behaviour21%
Other theft15%
Vehicle crime10%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hertfordshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hertfordshire pays care homes.
YearCouncil rate (per week)
2024£852
2025£906

What Hertfordshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Chadwick is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 4.3 miles away. The local GP practice is AMWELL SURGERY, 0.5 miles away.

Nearest hospital · A&E
Princess Alexandra Hospital · 4.3 mi
Nearest GP
AMWELL SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Hoddesdon

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Carers in Hertfordshire

The charity seeks to provide information and support to family carers who are elderly disabled or chronically sick and to advance public education about family caring, involve carers in…

3.6 miles away · Source: Charity Commission (1085491)
Charity

Age Concern Ware

The clubs The Keep Fit ??? Wednesday morningDancing ??? Thursday afternoonWhist ??? meets on Wednesday afternoonsOver Sixties ??? meets on Friday afternoonsA luncheon club is held on a Tuesday of…

3.7 miles away · Source: Charity Commission (210380)
Charity

Harlow Stroke Support, Rehab Centre

We run these non-medical rehab groups:2 social and Rehab sessions, 1 for under 65s one for anyone having had a Stroke or carer. These sessions work on building confidence and concentration ,a…

4.5 miles away · Source: Charity Commission (1099071)
Charity

Age Concern Harlow

The aims and objectives of the group are to further charitable purposes for the benefit of the elderly in the district of Harlow. In furtherance of these objectives to co-ordinate and supplement…

5.0 miles away · Source: Charity Commission (264451)
Charity

Epping Forest Community Transport

Epping forest & harlow community transport for people who have difficulty accessing conventional transport. this may be due to restricted mobility, no alternative form of passenger transport due…

6.8 miles away · Source: Charity Commission (1148539)
Charity

Friends of the Hailey Day Centre

The Trust provides a wide and diverse range of activities for older people in Sawbridgeworth. Activities include quizzes, outings, keep fit, cooked lunches, cinema experience, chiropody, hearing…

7.9 miles away · Source: Charity Commission (1030820)

Part of B & M Care

The Chadwick is one of 28 homes run by B & M Care on AskBart. See how the group's homes are rated and where it operates.

See all 28 B & M Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at The Chadwick, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart once we've read it. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to The Chadwick so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run The Chadwick?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.