Southside
Care home in Birmingham
Operated by Southside Specialist Dementia Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Southside is a 12-bed residential care home in Birmingham run by JW Care, a family-operated provider specialising in support for working-age adults with dementia, mental health conditions and complex cognitive needs. The home is one of four operated by JW Care across the West Midlands.
The Care Quality Commission rated Southside Good overall in 2023, with Good ratings across Safe, Effective, Caring and Responsive domains, though the Well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 24 October 2023 · Last inspected 29 August 2023
Inspectors found that people, relatives and staff felt the home was safe and well managed, and that staff were attentive and respectful toward people, encouraging their independence. Medicines were handled safely, people's health and nutrition were monitored, and the home was clean and had good infection control. The report notes that the provider's quality checks did not always identify areas for improvement, and that the service was caring for more people than its registration allowed at the time of the visit, though inspectors found no immediate or serious risk of harm from this.
- People and relatives described staff as kind and caring, and people were treated respectfully and supported to stay independent.
- People, relatives and staff said the home felt safe, with safeguarding processes in place and staff who knew how to raise concerns.
- Medicines were stored, monitored and given safely by trained, competent staff, and the home was clean with effective infection prevention measures.
- Staff completed a 12-week induction and ongoing training, and people's nutrition and wider health needs were being met with input from outside professionals.
- The provider's quality assurance processes had not always been effective at identifying areas that needed development, and some improvements were required.
- The home was caring for 13 people at the time of inspection, which was more than its registered maximum of 12; the provider has since applied to change the registration to allow 13.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected May 2026
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
1,449 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Birmingham council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £814 |
| 2025 | £874 |
What Birmingham council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Southside is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 4.2 miles away. The local GP practice is NORTHBROOK HEALTH CENTRE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Birmingham
Local clubs, charities and support groups that help older residents stay active and connected.
Better Understanding of Dementia for Sandwell
Befriending service for people with dementiaWeekly clubs for people with dementiaSupport service for family carers of people with dementiaDementia-awareness training for Social Services/Healthcare…
Asian Elderly & Community Welfare Association (Aecwa)
We are a drop in day centre for the elderly in the community. We also help with form filling, giving advice and English classes. We give information on disability and health on a regular basis to…
Yemeni Day Centre
The charity provides a drop in service and day opportunities which aims to deliver welfare and support services to all older people especially those who are frail or disabled and adult carers,…
Cape Community Care Day Centre
Our Day Care Service for the Vulnerable Elderly within our community, offering healthy &freshly cooked meals, Mental /Physical stimulation, Social interactions & Outings, Digital introduction &…
Jay Jalaram Day Centre
Provide meals on wheels service to the elderly and operate a day center activities for all members of the ethnic community.
Age Connects West Midlands
Age Concern Birmingham is the foremost voluntary agency supporting older people, their families and carers. The services provided include, but are not exclusive to, day centres, luncheon clubs,…
More care homes near Birmingham
Information last reviewed October 2026.
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