Shiloh Healthcare Services Ltd

Home care agency in Derby

CQC GoodDementia
AddressOffice 12 Marble Hall, 80 Nightingale Road, Derby, DE24 8BF

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About

Shiloh Healthcare Services Ltd is a home care agency based in Derby that delivers support and assistance to people in their own homes across the East Midlands. The agency works with older people, younger adults, and those living with dementia, physical disabilities, learning disabilities, mental health conditions and sensory impairment. It offers live-in care, palliative care for people with serious or terminal illness, personal care support with daily living activities, and respite care.

The agency was rated Good by the Care Quality Commission in 2022, with Good grades for safety, effectiveness, caring and responsiveness. The Well-led key question was rated as Requires Improvement.

What inspectors found

CQC: Good

Report published 24 June 2022 · Last inspected 7 June 2022

Inspectors found that this domiciliary care service supports people in their own homes to live as independently as possible, with five people receiving personal care at the time of the visit. Staff were described as calm, kind and caring, and they were said to have built positive relationships with people and their relatives. Care was felt to be person-centred, with people's choices, privacy, dignity and communication needs respected.

Strengths noted
  • Enough staff, with enough time to provide care safely, and checks made on staff suitability
  • Medicines administered safely and infection risks reduced
  • Staff trained and supported, with care plans reflecting people's identified needs and food and drink preferences
  • People's views, choices and control over their care respected, with least restrictive practice promoted
Areas to improve
  • Some of the provider's records about how the service is managed and about people's care records needed improvement
  • Audit processes had sometimes, but not always, led to improvements

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

12 recorded crimes in the local area (July 2026)

Top categories:

Public order25%
Violent crime25%
Vehicle crime17%
Burglary8%

Source: data.police.uk · within 1 mile

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Shiloh Healthcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Shiloh Healthcare Services Ltd is backed by a local NHS health network. The nearest A&E is Royal Derby Hospital, 2.4 miles away. The local GP practice is LISTER HOUSE SURGERY, 0.8 miles away.

Nearest hospital · A&E
Royal Derby Hospital · 2.4 mi
Nearest GP
LISTER HOUSE SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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