Home care agency
RSM Care Services
Home care agency in Ilford, Redbridge
RSM Care Services
Home care agency in Ilford, Redbridge
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
RSM Care Services is a home care agency based in Ilford that delivers care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
RSM Care Services was rated Good by the Care Quality Commission in 2019. The inspection found the agency Safe, Caring, Responsive and Well-led, though Effective was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 22 July 2019 · Last inspected 3 June 2019
Inspectors found that this London domiciliary care agency has improved since its previous inspection, when it was rated requires improvement. Staff have completed essential training, risk assessments are now suitable and sufficient, and care plans are person centred and reviewed regularly. Staff are described as kind and compassionate, respecting privacy and dignity and building positive relationships with the people they support.
- Care plans are person centred, reviewed regularly and reflect people's support needs
- Risk assessments are suitable and sufficient, helping keep people safe
- Staff are kind and compassionate, respect dignity and privacy, and understand people's preferences
- Pre-employment checks are in place and staff are completing essential training
- Induction processes were not robust, and some people were unsure whether new staff understood their needs
- Some people raised concerns about timekeeping, though arrangements were being put in place to improve punctuality
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesPlentiful
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — RSM Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
RSM Care Services is backed by a local NHS health network. The nearest A&E is King George Hospital, 2 miles away. The local GP practice is GANTS HILL MED CTR & THE REDBRIDGE SURG, 0 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ilford
Information last reviewed October 2026.
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