Home care agency

Royal Diadem Care Limited

Home care agency in Nottingham

Royal Diadem Care Limited

Home care agency in Nottingham

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressNBV, Enterprise Centre, Basford, Nottingham, NG6 0JU

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About

Royal Diadem Care Limited is a home care agency based in Nottingham, Nottinghamshire. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The Care Quality Commission rated Royal Diadem Care Limited as Requires Improvement in its 2022 report. The agency was rated Good for Effective, Caring and Responsive, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 19 December 2022 · Last inspected 9 November 2022

Inspectors rated this first-time registration as requires improvement. The report describes everyday personal care that people found kind, respectful and involved in decisions, with sufficient staffing and good support with medicines and infection control. It also describes gaps in risk documentation, recruitment checks, staff training and quality monitoring.

Strengths noted
  • People and family members described staff as kind and caring, and said their views were respected.
  • People said they felt safe, and staff were described as safeguarding them from harm.
  • Support with medicines was provided as people required, and infection prevention and control followed the provider's policy.
  • Needs assessments were kept under review, and people were supported to make choices in the least restrictive way.
Areas to improve
  • Risks to people were not always described in enough detail to prevent or reduce them.
  • Recruitment processes for some staff were not always robust, and not all staff were up to date with training.
  • Quality monitoring and audits did not always identify issues needing improvement, and feedback surveys were not consistently analysed or acted on.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Royal Diadem Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Royal Diadem Care Limited is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 2.8 miles away. The local GP practice is CHURCHFIELDS MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen's Medical Centre · 2.8 mi
Nearest GP · CQC Good
CHURCHFIELDS MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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