Reliance Care Services Cambridge

Reliance Care Services Cambridge

Home care agency in Cambridge, Cambridgeshire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressFen House, Fen Road, Cambridge, CB4 1UN

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About

Reliance Care Services Cambridge is a home care agency that provides care and support in people's own homes across Cambridgeshire. Its office is in Cambridge. The agency's specialist focus is dementia, and it also supports older people, younger adults under 65, people with physical disabilities, people with sensory impairment and people with learning disabilities. Its services include light cleaning duties and live-in care, which can be provided outside its usual catchment areas. The office is open Monday to Friday, 9am to 5pm, with an on-call service outside those hours, at weekends and on bank holidays.

The agency is rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The report was published in 2021.

What inspectors found

CQC: Good

Report published 21 June 2021 · Last inspected 19 May 2021

Inspectors returned to this domiciliary care provider in Cambridge, which supports 42 people in their own homes with personal care such as hygiene and eating, and found the service had improved since the last inspection. Staff were said to know people well and understand how they wanted to be supported, with information offered in accessible formats where needed. The report describes a quality assurance system that identifies areas for improvement and plans follow-up actions.

Strengths noted
  • New staff are only employed once all their recruitment checks have come back
  • Staff complete medicines training and their competency is assessed
  • Staff know people well and understand their support preferences
  • Concerns and complaints are investigated fully, with action taken where needed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital3.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Reliance Care Services Cambridge will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Reliance Care Services Cambridge is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 3.5 miles away. The local GP practice is NUFFIELD ROAD MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Addenbrooke's Hospital · 3.5 mi
Nearest GP · CQC Good
NUFFIELD ROAD MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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