Home care agency

Reablement & Independence Service

Home care agency in Slough

Reablement & Independence Service

Home care agency in Slough

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressThe Pines, Forest Close, Wexham Road, Slough, SL2 4FJ

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About

Reablement & Independence Service is a home care agency based in Slough, Berkshire. It provides care and support in people's own homes for older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities or sensory impairment. The agency has a particular focus on dementia care.

The service was rated Requires Improvement by the Care Quality Commission in 2021.

What inspectors found

CQC: Requires improvement

Report published 7 April 2021 · Last inspected 25 February 2021

Inspectors found the service was not well managed or monitored, with oversight and governance judged ineffective and the registered manager not clearly visible to people or staff. Some people said care was safe, helpful and improved their independence, particularly with equipment and training, and staff were often described positively. Inspectors found care was not always safe or person-centred, with gaps in risk management, infection control, medicines and staffing continuity.

Strengths noted
  • Staff were described by many people as nice, knowledgeable and attentive to what care was needed
  • People were supported to use aids and equipment, and some saw their mobility and safety improve
  • Telephone contact with the service was generally described as quick and helpful
Areas to improve
  • Management and governance were not effective, and the manager was not visible to all people using the service or staff
  • Safe care was not always provided, including infection control during COVID-19, medicines practice and monitoring of accidents and incidents
  • People were not always asked about their preferences, and some did not get a consistent set of carers

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Reablement & Independence Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Reablement & Independence Service is backed by a local NHS health network. The nearest A&E is Wexham Park Hospital, 0.4 miles away. The local GP practice is 240 WEXHAM ROAD, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Wexham Park Hospital · 0.4 mi
Nearest GP · CQC Good
240 WEXHAM ROAD · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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