Home care agency

Quality healthcare Agency Limited

Home care agency in Eastbourne, East Sussex

Quality healthcare Agency Limited

Home care agency in Eastbourne, East Sussex

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressOffice 1, 7 Cornfield Terrace, Eastbourne, BN21 4NN

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About

Quality Healthcare Agency Limited is a home care provider based in Eastbourne, East Sussex. The agency delivers domiciliary care and support in people's own homes, including regular visits, one-to-one or two-to-one care arrangements, live-in care throughout the UK, companionship and social visits, support following hospital discharge, and respite care. It supports older people, younger adults, and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2022, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led. Quality Healthcare Agency Limited works with clients to develop personalised care plans that reflect individual preferences and promote independence, with support workers who are trained, supervised and DBS checked.

What inspectors found

CQC: Good

Report published 21 July 2022 · Last inspected 6 July 2022

Inspectors describe 45 Gildridge Road as a small domiciliary care agency supporting nine people in their own homes, most of whom were receiving palliative and end of life care. Support is delivered by a regular, consistent team who arrive on time and stay for the full call. Staff are described as kind, caring and respectful of privacy, with a registered manager who also provides care and leads the team.

Strengths noted
  • People said they felt safe and could raise concerns, with confidence that action would follow.
  • Medicines support was described as well managed, including regular checks on whether pain relief had worked.
  • Staff were safely recruited, inducted and given regular training and supervision, which they valued.
  • Care plans are kept up to date, and people and relatives were involved in decisions, with choice and control promoted.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Quality healthcare Agency Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Quality healthcare Agency Limited is backed by a local NHS health network. The nearest A&E is Eastbourne District General Hospital, 1.6 miles away. The local GP practice is THE LIGHTHOUSE MEDICAL PRACTICE, 0.2 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Eastbourne District General Hospital · 1.6 mi
Nearest GP · CQC Outstanding
THE LIGHTHOUSE MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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