Home care agency

Quality Care @ Home

Home care agency in Hereford, Herefordshire, County of

Quality Care @ Home

Home care agency in Hereford, Herefordshire, County of

CQC GoodDementia
AddressSuite 4B, Thorn Office Centre, Thorn Business Park, Hereford, HR2 6JT

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About

Quality Care @ Home is a home care agency based in Hereford, Herefordshire, providing care and support in people's own homes. The agency works with older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. It has a particular focus on dementia care.

Quality Care @ Home was rated Good by the Care Quality Commission in 2021, receiving Good grades across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 22 June 2021 · Last inspected 27 May 2021

Inspectors carried out a focused check on Quality Care @ Home, a domiciliary care service supporting younger adults and older people, including those living with dementia, mental health needs, physical disabilities or sensory impairments. The report found that staff understood how to keep people safe and recognised signs of abuse, that risks to health were assessed and monitored, and that people were supported with choice and in their best interests. Staff were described as kind and compassionate, with good relationships with the people they support.

Strengths noted
  • Staff had a good understanding of safeguarding and how to report abuse
  • Risks to people's health were identified, assessed and monitored
  • Recruitment checks were completed before staff started work, and PPE supplies and infection control training were in place
  • Staff were described as kind and compassionate, and the team reported feeling supported with good morale

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.4 miles
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Quality Care @ Home will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Quality Care @ Home is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 1.5 miles away. The local GP practice is CANTILUPE SURGERY, 1.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The County Hospital, Hereford · 1.5 mi
Nearest GP · CQC Good
CANTILUPE SURGERY · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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