Home care agency

Prime Support Service Limited

Home care agency in Altrincham, Trafford

Prime Support Service Limited

Home care agency in Altrincham, Trafford

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address207a Ashley Road, Hale, Altrincham, WA15 9SQ

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About

Prime Support Service Limited is a home care agency that provides care and support in people's own homes. Its office is in Altrincham, Trafford, Greater Manchester, in North West England. The agency has a particular focus on dementia care and supports a range of people, including older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities.

The Care Quality Commission rated the agency Good overall in its report published in 2019. It received a Good rating in each of the five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 2 May 2019 · Last inspected 10 April 2019

Inspectors found that this agency, which provides personal care to adults in their own homes in the Stockport area, has improved since its previous inspection, when it required improvement. People said they continue to receive safe care, are supported to make their own choices, and feel listened to, and staff were described as skilled and respectful of privacy and independence. Only six of the 23 people using the service received personal care, the part CQC inspects, and the service was rated Good across all key questions.

Strengths noted
  • Management and oversight were strengthened after the last inspection.
  • Systems for medication, recruitment, financial records and emergency situations were improved.
  • People are supported to make decisions and keep control of their lives, with the least restrictive approach used.
  • Staff are described as skilled, approachable and responsive, and complaints and concerns are handled appropriately.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CoursePlentiful
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Prime Support Service Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Prime Support Service Limited is backed by a local NHS health network. The nearest A&E is Wythenshawe Hospital, 2.3 miles away. The local GP practice is ALTRINCHAM MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Wythenshawe Hospital · 2.3 mi
Nearest GP · CQC Good
ALTRINCHAM MEDICAL PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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