Home care agency
Poppy Cottage Limited
Home care agency in Uxbridge, Buckinghamshire
Poppy Cottage Limited
Home care agency in Uxbridge, Buckinghamshire
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About
Poppy Cottage Limited is a home care agency based in Uxbridge that delivers care and support to people in their own homes. The agency works with adults across a range of needs, including dementia, learning disabilities, physical disabilities, mental health conditions and sensory impairment, as well as older people and younger adults. It provides flexible, person-centred support designed to help the people it supports maintain independence, build social connections and access healthcare.
The Care Quality Commission rated Poppy Cottage Limited as Requires Improvement in its 2022 report. The agency was rated Good for Caring, and Requires Improvement across Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 19 May 2022 · Last inspected 31 January 2022
Inspectors found that staff supported people with personal care in five supported living settings, and that people and relatives felt the service was safe and that staffing had improved. Staff were described as caring, as protecting people's privacy and dignity, and as helping people to be independent and pursue their interests. The service has moved up from inadequate to requires improvement, but inspectors identified gaps in risk management, record keeping and support planning.
- Staff recruitment checks were completed before new staff started supporting people.
- Medicines systems had generally improved since the last inspection.
- People were helped to be independent, follow their interests and work towards their own goals.
- Staff protected people's privacy and dignity, and people said staff were caring and treated them well.
- Risks in areas such as fire safety, health, finances and the storage of chemicals were not always assessed effectively, and governance systems did not manage risk or records well.
- The service did not effectively meet the hydration needs of two people, which affected their health and wellbeing.
- Best-interest decisions and least restrictive practice were not consistently recorded, and care plans did not always include enough detail about needs or how to support them.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Poppy Cottage Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Poppy Cottage Limited is backed by a local NHS health network. The nearest A&E is Hillingdon Hospital, 4.5 miles away. The local GP practice is DENHAM MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Uxbridge
Information last reviewed October 2026.
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