Home care agency
Plymouth City Council Independence@Home Service
Home care agency in Plymouth
Plymouth City Council Independence@Home Service
Home care agency in Plymouth
Do you run Plymouth City Council Independence@Home Service? Manage this listing free.
About
Plymouth City Council Independence@Home Service is a home care agency based in Plymouth, South West England. It provides care and support in people's own homes for older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.
The service was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 6 December 2019 · Last inspected 19 November 2019
Inspectors found that this reablement service supports people in their own homes after hospital discharge, helping them regain skills with personal care and everyday tasks. People said staff were kind and attentive, and that they felt safe and were involved in planning their care. Staff were described as taking pride in helping people become more independent.
- Care was personalised and aimed at promoting independence, with people's preferences respected and staff described as sensitive to their needs.
- People said staff were kind, caring and well trained, and medicines were given safely and as prescribed.
- Risks to people's health, safety and wellbeing were assessed, with management plans in place, and staff understood their safeguarding responsibilities.
- Staff spent the time each task needed, and visit timing was adjusted when people required it, such as for time-specific medicines.
- Not all care plans held detailed information on what people could do for themselves or specific guidance for staff. The registered manager acted immediately to review and update them.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Plymouth City Council Independence@Home Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Plymouth City Council Independence@Home Service is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 3.9 miles away. The local GP practice is WEST HOE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Plymouth
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Plymouth City Council Independence@Home Service, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Plymouth City Council Independence@Home Service?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.