Phebdan HealthCare Services Limited

Phebdan HealthCare Services Limited

Home care agency in Croydon

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address10 Smock Walk, Croydon, CR0 2UP

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About

Phebdan HealthCare Services Limited is a home care agency that provides care and support in people's own homes. Its office is in Croydon, Greater London. The agency says it treats everyone it supports with respect and dignity and protects them from discrimination. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities or sensory impairments, people with mental health needs, learning disabilities, substance misuse and eating disorders.

The agency says its staff use therapeutic approaches intended to support recovery. Its management team can be reached by phone around the clock, every day of the week, and client medical histories and personal information are kept private. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2022.

What inspectors found

CQC: Good

Report published 30 August 2022 · Last inspected 29 July 2022

Inspectors rated this first-ever inspection of this domiciliary care agency, which supports 17 older people in their own homes, as good. The report describes staff as caring and respectful, with people's cultural needs and independence respected, and people in control of how their care is delivered. Care plans, staff training and supervision, medicines handling, infection control, healthcare access and complaints handling were all found to be in order, and the registered manager's audits and feedback from people, relatives and staff were described as acted upon.

Strengths noted
  • Care was described as personalised and in line with agreed care plans
  • Staff were described as caring, treating people and their homes with respect
  • Medicines were administered safely and infection control practices were followed
  • People were supported to make choices and to access healthcare when needed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Phebdan HealthCare Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Phebdan HealthCare Services Limited is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 0.4 miles away. The local GP practice is WHITEHORSE PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Croydon University Hospital · 0.4 mi
Nearest GP · CQC Good
WHITEHORSE PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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