Home care agency
Personal Assistant Care Agency Ltd (PACA)
Home care agency in Bedford
Personal Assistant Care Agency Ltd (PACA)
Home care agency in Bedford
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Personal Assistant Care Agency Ltd (PACA)? Manage this listing free.
About
Personal Assistant Care Agency Ltd (PACA) is a home care agency based in Bedford, Bedfordshire, providing care and support to people in their own homes. It supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
PACA was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Safe and Effective care, but Requires Improvement for Caring, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 21 February 2022 · Last inspected 13 January 2022
Inspectors found that people were supported to make their own choices, keep their dignity and stay as independent as possible, and that people described staff as caring and tailored to them. Staff were trained to support medicines safely, understood infection control and abuse prevention, helped people with eating and drinking, and knew how to get healthcare when needed. The service is no longer in special measures because of improvements since the last inspection, but it remains rated requires improvement.
- People described the care from staff as caring and personalised.
- Staff supported people to make choices and to be as independent as possible, in the least restrictive way.
- Staff were trained to support medicines safely, understood infection control, and knew how to respond to concerns about abuse or harm.
- People gave positive feedback about the registered manager, who they found approachable and helpful, and a new electronic records system was introduced to improve the service.
- Some improvements made since the last inspection were recent, and more time is needed to put them fully in place.
- A new monitoring audit to check the quality of all areas inspectors look at had not yet been fully completed.
- Recruitment was still ongoing to make sure there are always enough staff to cover leave and absence.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Personal Assistant Care Agency Ltd (PACA) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Personal Assistant Care Agency Ltd (PACA) is backed by a local NHS health network. The nearest A&E is Bedford Hospital, 7.4 miles away. The local GP practice is HARROLD MEDICAL PRACTICE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bedford
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Personal Assistant Care Agency Ltd (PACA), your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Personal Assistant Care Agency Ltd (PACA)?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.