Home care agency

Pearl Residence Office

Home care agency in Rainham, Havering

Pearl Residence Office

Home care agency in Rainham, Havering

CQC GoodDementiaNursing
Address240 Mungo Park Road, Elm Park, Rainham, RM13 7PS

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About

Pearl Residence Office is a home care agency based in Rainham, Havering, in Greater London. It provides personal care and support in people's own homes, helping them to live safely and comfortably while keeping the familiarity of their surroundings. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities.

The agency's care workers are trained, and support is tailored to each person's needs and preferences, with attention to their wellbeing and dignity. The Care Quality Commission rated Pearl Residence Office Good overall in its 2022 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 6 December 2022 · Last inspected 24 November 2022

Inspectors found that calls were made on time, at the times people wanted, and by the same staff member. Care plans were described as person-centred, clear and regularly reviewed, with people involved in planning their own support. At the visit only one person was using the service, and their care was provided by the registered manager.

Strengths noted
  • Calls were punctual and at the times people chose, with continuity from the same staff member.
  • Care plans were person-centred, clear and reviewed, and people took part in planning their care.
  • Risks to health, wellbeing and the environment had been assessed, and infection control measures and PPE use were in place.
  • The registered manager understood how to safeguard people and was trained in managing medicines.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Pearl Residence Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Pearl Residence Office is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 2 miles away. The local GP practice is WOOD LANE SURGERY, 0.2 miles away.

Nearest hospital · A&E
Queen's Hospital · 2 mi
Nearest GP
WOOD LANE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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