Home care agency
Pathway to Care
Home care agency in Derby
Pathway to Care
Home care agency in Derby
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About
Pathway to Care is a home care agency based in Derby, Derbyshire, providing care and support in people's own homes. It supports older people, those living with dementia, people with physical disabilities, sensory impairment, substance misuse and eating disorders. The agency was rated Requires Improvement by the Care Quality Commission in 2022, with a Good rating for Effective, Caring and Responsive care, though Safe and Well-led were marked as Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 16 May 2022 · Last inspected 5 April 2022
Inspectors found that people receiving personal care in their own homes had positive relationships with staff, who were seen as warm, kind and upbeat. Medicines and infection control were handled safely, and people's choices, privacy and dignity were respected. However, inspectors identified gaps in recruitment records, care planning, risk assessment and quality checks, and the overall rating was requires improvement.
- Staff were described as warm, kind and upbeat, and people and relatives reported enjoying time together with them.
- Medicines were managed safely, and staff knew how to help prevent and control infection.
- People were involved in decisions about their care, and staff supported their choice, control and independence.
- Staff had their competence assessed, had enough travel time to reach people, and received training relevant to people's health and care needs.
- Some recruitment records could not be produced to show that staff were recruited in line with the provider's policy.
- Care plans and risk assessments were not always current or complete, and some potential risks had not been identified.
- Records were not always accurate or complete, and audits were not always effective at spotting shortfalls and making improvements.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
12 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Pathway to Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pathway to Care is backed by a local NHS health network. The nearest A&E is Royal Derby Hospital, 2.7 miles away. The local GP practice is ALVASTON MEDICAL CENTRE, 1.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Derby
Information last reviewed October 2026.
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