Home care agency
Pannonia Care
Home care agency in Woking, Surrey
Pannonia Care
Home care agency in Woking, Surrey
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Pannonia Care is a home care agency based in Woking, Surrey, providing domiciliary care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment, delivering personalised care tailored to individual needs.
The Care Quality Commission rated Pannonia Care as Requires Improvement in 2023. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 5 July 2023 · Last inspected 23 May 2023
Inspectors found that staff provided enough care for the people using the service, and that people felt safe with them. Staff were described as caring and respectful, and were flexible about visit times, with people deciding how their care calls went. The report also says the service's management and record-keeping still need significant improvement.
- Staffing levels were sufficient for the care being delivered.
- People said they felt safe with staff, and relatives confirmed staff wore protective equipment when needed.
- Staff were caring and respectful, and good relationships had been built with people.
- Care plans contained a large amount of information, risks had been identified with guidance in place, and staff were trained to be competent.
- Staff recruitment practices were not robust enough.
- Medicines records were not good enough, and management oversight and quality checks of the service remained inadequate, so the provider was still in breach of good governance requirements.
- Where someone also received care from another agency, there was no arrangement in place for who would check their records and the quality of their care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Pannonia Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pannonia Care is backed by a local NHS health network. The nearest A&E is Royal Surrey County Hospital, 5.4 miles away. The local GP practice is ST JOHN'S FAMILY PRACTICE, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Woking
Information last reviewed October 2026.
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