Home care agency
Orion Care Services
Home care agency in Solihull
Orion Care Services
Home care agency in Solihull
Do you run Orion Care Services? Manage this listing free.
About
Orion Care Services is a home care agency based in Solihull, West Midlands, providing care and support to people in their own homes. The agency works with older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
Orion Care Services was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 29 April 2019 · Last inspected 22 March 2019
Orion Care Services supports people with learning disabilities in their own homes, across 13 tenancies with 34 people using the service at the time of inspection. Inspectors found staff were kind and open in their approach, with care planned around individual needs and a registered manager who has clear plans for improvement. The service was rated Good, the same as at its last inspection, though one relative's concerns about staffing and activities were noted.
- Staff were described as respectful and open in how they communicate with people.
- Care plans are tailored to each person and give staff what they need, and medicines are managed in line with good practice guidance.
- Risks to people's health, safety and wellbeing are assessed with plans to manage them, and complaints are investigated and used to drive improvement.
- The registered manager and management team are knowledgeable and well regarded, and regular meetings involve people, relatives and staff in developing the service.
- One relative raised worries about staffing suitability in one team and feels their family member is not encouraged to take part in enough activities; management said it is working with the team to make improvements.
- Inspectors recommend staff training in mental health awareness and equality and diversity.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Orion Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Orion Care Services is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 4.2 miles away. The local GP practice is SOLIHULL HEALTHCARE PARTNERSHIP, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Solihull
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Orion Care Services, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Orion Care Services?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.