Luminary Care Limited
Home care agency in Carlisle, Cumberland
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Luminary Care Limited is a home care agency in Carlisle, Cumbria, providing care and support in people's own homes. Its main focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. Needs are assessed and set out in an individual care plan that aims to protect independence and choice.
Services include live-in care, with a dedicated carer providing continuous one-to-one support, and home care visits for personal care, meals, light housework and companionship. Dementia support can cover daily routines, reassurance and guidance, and the agency says consistent carers help build trust. The Care Quality Commission rates the agency Good overall, with Good for safe, effective, caring and responsive, and Requires Improvement for well-led (2023).
What inspectors found
CQC: GoodReport published 18 July 2023 · Last inspected 5 June 2023
Inspectors found that people and relatives felt safe and comfortable with staff, and that there were enough staff to cover visits, with good continuity of regular carers. Staff were described as kind, friendly, reliable and punctual, and were said to know how each person preferred to be supported. The management team was described as open and approachable, and staff said they felt supported.
- People and relatives said they felt safe and comfortable, and that staff were suitable and well trained
- Staff were praised for their care, kindness and for being reliable and on time
- Good continuity of care, with people seeing the same regular staff
- Management was open and approachable, with spot checks and reviews used to check people's satisfaction
- Some care records, including risk assessment details, were not always detailed or complete enough
- Records about consent had not always been fully completed, though the provider addressed this during the inspection
- Some quality audits had not identified the record shortfalls found during the inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Luminary Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Luminary Care Limited is backed by a local NHS health network. The nearest A&E is Cumberland Infirmary, 2.3 miles away. The local GP practice is EDEN MEDICAL GROUP, 2.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Carlisle
Information last reviewed October 2026.
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