Lime Healthcare Support Limited

Home care agency in West Bromwich, Sandwell

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressFirst Floor, 100 High Street, West Bromwich, B70 6JW

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About

Lime Healthcare Support Limited is a home care agency based in West Bromwich, Sandwell, West Midlands. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders.

The Care Quality Commission inspected Lime Healthcare Support Limited in 2023 and rated it as Requires Improvement overall. The agency was rated Good for Safe and Caring, and Good for Responsive. It received Requires Improvement ratings for Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 14 April 2023 · Last inspected 15 February 2023

Inspectors visited a domiciliary care service supporting two people, including people with a learning disability, autistic people and older people living with dementia. Staff were described as kind and caring, with a good understanding of how each person preferred to be supported, and people were supported to keep their independence, dignity and choice. Systems for recording care and for notifying CQC of incidents were not always consistently followed.

Strengths noted
  • Staff were recruited safely and were available when people needed support
  • The provider promoted a positive culture, and staff said they felt supported
  • Complaints were handled and responded to effectively, with lessons learned when things went wrong
  • Support for people's health needs and for taking medicines safely was in place
Areas to improve
  • Documentation was not always completed as required
  • The provider was not consistently clear about when to notify CQC of incidents
  • Some policies and systems did not fully support people's maximum choice and control and needed improvement

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Lime Healthcare Support Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lime Healthcare Support Limited is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 2.3 miles away. The local GP practice is DR UI HAQUE N, 0.2 miles away.

Nearest hospital · A&E
Midland Metropolitan University Hospital · 2.3 mi
Nearest GP
DR UI HAQUE N · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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