KS Care

Home care agency in Bedford

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSafestore Offices, Elstow Road, Bedford, MK42 9QZ

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About

KS Care is a home care agency based in Bedford, Bedfordshire, providing care and support in people's own homes across Bedford and surrounding areas. Its stated aim is to help people keep living independently and comfortably in their own homes for as long as possible. The agency supports people with dementia, older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. Its care focus is dementia. A matched carer is chosen to meet each person's individual needs, and care can be arranged for the person themselves or for a relative.

KS Care is rated Requires Improvement overall by the Care Quality Commission, with a report published in 2023. Its key questions are rated Good for being Effective and Caring, and Requires Improvement for being Safe, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 16 November 2023 · Last inspected 31 October 2023

KS Care is a domiciliary care service supporting adults in their own homes, including some who are live-in. Inspectors found that people were positive about their care workers, describing them as kind, patient and respectful, and that people felt safe, had enough staff, and were supported with medicines, infection control, eating, drinking and health appointments. The overall rating has fallen from good to requires improvement because the management team's oversight and record-keeping were not consistently effective.

Strengths noted
  • People spoke warmly about caring staff who take time to make sure they are happy
  • Medicines were managed safely and infection prevention and control practices were followed well
  • Staff had the training and supervision they needed and felt well supported
  • The management team responded promptly to complaints and to inspector feedback during the visit
Areas to improve
  • Governance systems did not always monitor visit times and durations or identify where the service could improve
  • Some care plans were not detailed enough or up to date, and there were limited overarching quality audits
  • The provider did not always notify the regulator of events at the service as required by law

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — KS Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

KS Care is backed by a local NHS health network. The nearest A&E is Bedford Hospital, 0.9 miles away. The local GP practice is KING STREET SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Bedford Hospital · 0.9 mi
Nearest GP · CQC Good
KING STREET SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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