Keyznow Health and Social Care Ltd

Home care agency in Greenwich

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address113 Island Business Centre, 18-36 Wellington Street, London, SE18 6PF

Do you run Keyznow Health and Social Care Ltd? Manage this listing free.

About

Keyznow Health and Social Care Ltd is a home care agency based in London that delivers care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, substance misuse and eating disorders.

The agency was inspected by the Care Quality Commission and rated Requires Improvement in its 2023 report, with the same rating across Safe, Effective, Responsive and Well-led key questions.

What inspectors found

CQC: Requires improvement

Report published 1 February 2023 · Last inspected 14 December 2022

Inspectors found that this domiciliary care service, which supports two people in their own homes, does not yet consistently manage risks, medicines, or personalised care planning to a safe standard. Safeguarding, infection control, nutrition, consent, staff training, health-service access and complaints handling were judged to be in place. The provider's monitoring systems were found not to be robust enough to catch the problems identified.

Strengths noted
  • Safeguarding and whistleblowing policies and procedures were in place, and staff knew how to report incidents and accidents.
  • People were protected from infection, and staff had appropriate personal protective equipment.
  • Staff sought consent, supported people's choice and control, and worked in the least restrictive way possible.
  • Staff received training and support suited to the needs of the people they cared for, and a complaints procedure was in place.
Areas to improve
  • Risks to people were not always identified, assessed or recorded.
  • Medicines were not managed and given safely.
  • Care plans did not always reflect people's preferences or contain enough detail about their needs, and care was not consistently personalised.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Keyznow Health and Social Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Keyznow Health and Social Care Ltd is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 1.1 miles away. The local GP practice is VALENTINE HEALTH PARTNERSHIP, 0.2 miles away.

Nearest hospital · A&E
Queen Elizabeth Hospital · 1.1 mi
Nearest GP
VALENTINE HEALTH PARTNERSHIP · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Keyznow Health and Social Care Ltd, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart once we've read it. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Keyznow Health and Social Care Ltd so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Keyznow Health and Social Care Ltd?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.