Kare Support Services Ltd

Home care agency in Wokingham

CQC Requires improvementDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressTop Floor, 30 Rose Street, Wokingham, RG40 1XU

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About

Kare Support Services Ltd is a home care agency based in Wokingham, Berkshire, providing care and support in people's own homes. It has a particular focus on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency says it tailors its services to each person and arranges individualised programmes of meaningful activity to support their personal fulfilment. It covers Wokingham, Bracknell and the area around Reading.

The Care Quality Commission rates the agency Requires Improvement overall, based on a report published in 2022. Its caring and responsive services are rated Good, while safe, effective and well-led services are rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 21 July 2022 · Last inspected 11 May 2022

Inspectors rated this first-time domiciliary care service as requires improvement, after a visit in May 2022 to a provider supporting two people with personal care in their homes. Staff were said to be sufficient in number, visits were managed reliably, and people and families were involved in planning their care, with staff describing good support and communication from the registered manager. Concerns centred on management oversight, record keeping, medicines handling, training, recruitment, and the detail of care plans and risk assessments.

Strengths noted
  • People and relatives said they felt safe with staff and could raise concerns with the registered manager.
  • Staffing levels were judged sufficient, and people and relatives were told about changes to visits or late arrivals.
  • Staff received regular supervision and appraisals and said they felt supported.
  • An emergency plan was in place to respond to unexpected events.
Areas to improve
  • Quality assurance systems did not identify the problems inspectors found.
  • Medicines management was not always safe, and some staff were behind on competency checks and mandatory training.
  • Care plans and risk records lacked person-specific detail, and records were not always clear or consistent.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital6.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Kare Support Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Kare Support Services Ltd is backed by a local NHS health network. The nearest A&E is Royal Berkshire Hospital, 6.1 miles away. The local GP practice is WOKINGHAM MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Berkshire Hospital · 6.1 mi
Nearest GP · CQC Good
WOKINGHAM MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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