Housing & Care 21
Housing 21 - Walstead Court
Home care agency in Crawley, West Sussex
Operated by Housing & Care 21
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Housing 21 – Walstead Court is a home care agency based in Crawley, West Sussex, providing care and support to people in their own homes. The agency supports older people, those living with dementia, physical disabilities, mental health conditions and learning disabilities. It was rated Good by the Care Quality Commission in 2019, with Good grades across safe, effective, caring and responsive care, though well-led was rated as requiring improvement.
What inspectors found
CQC: GoodReport published 10 September 2019 · Last inspected 16 July 2019
Inspectors found that people receiving personal care at this extra care service, which supports older people and younger adults with physical disabilities, felt happy with their care and safe living there. Staff were described as reliable, knowledgeable about safeguarding, and responsive to changes in people's needs, with enough time to spend with each person. The report also found that some regulatory requirements had not been fully understood, but inspectors identified no negative impact on people and the manager acted immediately to address it.
- People said they felt safe, and inspectors found that risks were assessed and managed effectively.
- Staff were described as kind and caring, knowing people well and taking time with them rather than rushing.
- Care plans were detailed, reflected people's diverse needs and preferences, and supported people's communication needs and participation in activities.
- Staff described a positive culture in which they were encouraged to share their views, and people said the service was well managed.
- Some regulatory requirements were not fully understood, which the report identifies as an area that needed to improve.
- The report states that the provider needs to make improvements, with details set out in the well-led section.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Housing 21 - Walstead Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Walstead Court is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 7.6 miles away. The local GP practice is WOODLANDS&CLERKLANDS PARTNERSHIP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Walstead Court is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Crawley
Information last reviewed October 2026.
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