Housing & Care 21
Housing 21 - Oak House
Home care agency in Ipswich, Suffolk
Operated by Housing & Care 21
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About
Housing & Care 21 operates Oak House, a home care agency based in Ipswich, Suffolk. It delivers care and support in people's own homes, working with older people aged 65 and over, younger adults, and those living with dementia, physical disabilities, mental health conditions, sensory impairment or eating disorders.
The agency was rated Outstanding by the Care Quality Commission in 2020, achieving Outstanding grades for Caring and Well-led, and Good across Safe, Effective and Responsive.
What inspectors found
CQC: OutstandingReport published 31 January 2020 · Last inspected 23 October 2019
Inspectors rated this home's support for people as outstanding, describing a service that helped people live as fully and independently as possible. Staffing levels were judged sufficient, and people could call for help at any hour, with staff responding even outside scheduled visits. Staff were described as kind and caring, and went beyond their duties to reduce loneliness and boredom.
- Staff and management were described as exceptionally caring, with a visible culture of kindness
- Support to reduce social isolation and boredom went beyond agreed care plans, including staff giving their own time to visit people
- People were supported to become more independent, including reducing the amount of staff support they needed
- People were involved in planning their care, could give feedback through several routes, and saw that feedback acted on
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — Housing 21 - Oak House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Oak House is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 6.7 miles away. The local GP practice is THE HOLBROOK AND SHOTLEY PRACTICE, 1.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Oak House is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ipswich
Information last reviewed October 2026.
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