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Permanently closedSince 28 September 2026

Home First - Newcastle closed on 28 September 2026. The Care Quality Commission no longer registers it and no new provider took over, so it can't take new clients or enquiries.

Source: CQC register.

See 15 open home care agencies in NewcastleMy relative used this service: what now?

Home care agency

Home First - Newcastle

Former home care agency in Newcastle, Staffordshire · run by NHS England Midlands - East Midlands until closing

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Home First - Newcastle

Closed

Former home care agency in Newcastle, Staffordshire · run by NHS England Midlands - East Midlands until closing

Last CQC rating before closing: Good (June 2019)

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Home First - Newcastle at closure

A record of the service as it was. None of this is current.

Closed
28 September 2026
Last CQC rating
Good (Jun 2019)
Provider
NHS England Midlands - East Midlands
About the service (written while it was open)

Home First - Newcastle is a domiciliary care provider delivering care and support in people's own homes. It is run by NHS England Midlands - East Midlands and is based in Newcastle, Staffordshire. The agency supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities and sensory impairment.

Home First - Newcastle was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

Phone, email and website are removed: the service no longer answers them.

If your relative used Home First - Newcastle

  1. Contact Staffordshire council's adult social care team. The council can help arrange care from another provider, and must step in to keep care going when a provider fails, including for people who pay for their own care (Care Act 2014).
  2. If they pay for themselves, a care adviser can shortlist home care agencies with space nearby, free.
  3. Before choosing, read the new agency's latest CQC report.

We keep this page for a year after closing so families can find out what happened; after that it takes you to home care agencies in Newcastle.