Helping Angels Ltd
Home care agency in Stoke-on-trent
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Angels Ltd is a home care agency based in Stoke-on-Trent, West Midlands, providing care and support in people's own homes. Its focus is dementia care, and it supports older people, younger adults under 65, people with physical disabilities, sensory impairments and learning disabilities. The agency aims to help people stay independent and live the lives they choose, with clients having a say over when, how and by whom their care is provided. It also recognises that changing family arrangements mean more people are taking on caring responsibilities, and it says it can support people receiving direct payments who are unsure whom to approach.
The Care Quality Commission rates Helping Angels Ltd Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2022.
What inspectors found
CQC: GoodReport published 10 May 2022 · Last inspected 14 April 2022
Inspectors found that people using this home care service felt safe in their homes and with the staff who visited them. Calls were reported as on time, and people were told promptly if a timing problem came up. Staff were described as well inducted and trained in safeguarding, and the registered manager and staff were said to understand their roles and responsibilities.
- After an earlier concern was raised, the provider acted quickly to introduce new policies and procedures for safer working.
- Staff were recruited safely and given a thorough induction, along with safeguarding training that helps them recognise poor care and report it.
- Risk assessments were described as thorough and were reviewed regularly.
- Regular audits identified discrepancies, helping the provider reduce future mistakes, and people and staff said they were consulted and could make suggestions.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Helping Angels Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Angels Ltd is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.1 miles away. The local GP practice is LUCIE WEDGEWOOD SURGERY LTD, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Stoke-on-trent
Information last reviewed October 2026.
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