Hales Group Ltd

Hales Group Limited - Scunthorpe

Home care agency in Scunthorpe, North Lincolnshire

Operated by Hales Group

CQC GoodDementia
Address80A Oswald Road, Scunthorpe, DN15 7PA

Do you run Hales Group Limited - Scunthorpe? Manage this listing free.

About

Hales Group Limited provides home care and support delivered in people's own homes across Scunthorpe. The agency supports older people, younger adults and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders. It offers a range of support including help with domestic tasks such as meal preparation and tidying, as well as personal care assistance with washing, dressing and daily routines.

The agency was rated Good by the Care Quality Commission in 2020, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 4 March 2020 · Last inspected 4 February 2020

Inspectors found that people receiving support in their own homes, including some in an extra care setting, valued their regular carers, and that care was usually tailored to individual needs because most staff knew people well. Safeguarding, recruitment and staff training were described as sound. Staff said managers were approachable and that they felt valued by their manager and the wider organisation.

Strengths noted
  • People praised their regular carers.
  • Care was tailored to individual needs, and staff communicated effectively with people who had communication needs.
  • Recruitment was robust, and people took an active part in choosing new staff.
  • Safeguarding systems were in place, and staff understood how to manage risks, support choice and control, and encourage independence through activities.
Areas to improve
  • Some people did not feel that newly started staff could meet their needs, and the registered manager said this would be addressed.
  • Inspectors recommended that people's holistic needs be kept up to date on the new electronic care planning system.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital950 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hales Group Limited - Scunthorpe will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hales Group Limited - Scunthorpe is backed by a local NHS health network. The nearest A&E is Scunthorpe General Hospital, 0.6 miles away. The local GP practice is THE OSWALD ROAD MEDICAL SURGERY, 0 miles away.

Nearest hospital · A&E
Scunthorpe General Hospital · 0.6 mi
Nearest GP
THE OSWALD ROAD MEDICAL SURGERY · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Hales Group

Hales Group Limited - Scunthorpe is one of 24 services run by Hales Group on AskBart. See how the group's services are rated and where it operates.

See all 24 Hales Group listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Hales Group Limited - Scunthorpe, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart once we've read it. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Hales Group Limited - Scunthorpe so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Hales Group Limited - Scunthorpe?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.