Hales Group Ltd
Hales Group Limited - Scunthorpe
Home care agency in Scunthorpe, North Lincolnshire
Operated by Hales Group
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About
Hales Group Limited provides home care and support delivered in people's own homes across Scunthorpe. The agency supports older people, younger adults and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders. It offers a range of support including help with domestic tasks such as meal preparation and tidying, as well as personal care assistance with washing, dressing and daily routines.
The agency was rated Good by the Care Quality Commission in 2020, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 4 March 2020 · Last inspected 4 February 2020
Inspectors found that people receiving support in their own homes, including some in an extra care setting, valued their regular carers, and that care was usually tailored to individual needs because most staff knew people well. Safeguarding, recruitment and staff training were described as sound. Staff said managers were approachable and that they felt valued by their manager and the wider organisation.
- People praised their regular carers.
- Care was tailored to individual needs, and staff communicated effectively with people who had communication needs.
- Recruitment was robust, and people took an active part in choosing new staff.
- Safeguarding systems were in place, and staff understood how to manage risks, support choice and control, and encourage independence through activities.
- Some people did not feel that newly started staff could meet their needs, and the registered manager said this would be addressed.
- Inspectors recommended that people's holistic needs be kept up to date on the new electronic care planning system.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Hales Group Limited - Scunthorpe will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hales Group Limited - Scunthorpe is backed by a local NHS health network. The nearest A&E is Scunthorpe General Hospital, 0.6 miles away. The local GP practice is THE OSWALD ROAD MEDICAL SURGERY, 0 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Hales Group
Hales Group Limited - Scunthorpe is one of 24 services run by Hales Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Scunthorpe
Information last reviewed October 2026.
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Scunthorpe: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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