Hales Group Ltd
Hales Group Limited - Peterborough
Home care agency in Peterborough
Operated by Hales Group
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About
Hales Group Limited – Peterborough is a home care agency based in Peterborough that provides domiciliary care and support to people in their own homes. The agency supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders. It offers a range of support, from short-term assistance with household tasks to longer-term and live-in care tailored to individual needs.
The agency was rated Good by the Care Quality Commission in 2022, receiving Good ratings across all five key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 11 August 2022 · Last inspected 31 May 2022
Inspectors rated this domiciliary care agency in Peterborough good following a remote inspection, after it was registered in February 2021. Families and staff described the care as attentive, kind and personal, and the report notes that the registered manager was well regarded and ran the service well. Staffing levels, recruitment, training, medicines handling, infection control and care planning were all found to be in order.
- Relatives and people using the service were very happy with the care, and staff were described as caring, kind and willing to go beyond their role
- Staff were recruited well, trained appropriately and felt supported by managers
- Care plans were drawn up with people and their families and set out how each person wanted their care delivered
- Quality checks were in place, and people were encouraged to suggest improvements
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Hales Group Limited - Peterborough will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hales Group Limited - Peterborough is backed by a local NHS health network. The nearest A&E is Peterborough City Hospital, 2.9 miles away. The local GP practice is PARK MEDICAL CENTRE, 1.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Hales Group
Hales Group Limited - Peterborough is one of 24 services run by Hales Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Peterborough
Information last reviewed October 2026.
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