Gracious Healthcare Services Ltd
Home care agency in Walsall
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Gracious Healthcare Services Ltd is a home care agency based in Walsall, West Midlands, providing care and support in people's own homes. It offers personal, complex and live-in care, as well as supported living, with a particular focus on dementia. The agency supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse. It matches caregivers and nurses to each client according to skills, personality, location and schedule, aiming to build long-term, trusting relationships with clients and their families.
The Care Quality Commission rated the agency Good overall in its report published in 2022. It received Good ratings for being safe, effective, caring and responsive, and Requires Improvement for well-led.
What inspectors found
CQC: GoodReport published 9 June 2022 · Last inspected 13 May 2022
Inspectors rated this newly registered home agency good, after visiting in May 2022 to inspect and rate it. People and relatives reported feeling safe and that their needs were met, and staff were described as trained, knowledgeable about individual needs, and respectful. Medicines, infection control and consent practices were reported as sound.
- People and relatives said the service was safe and met their identified needs
- Staff were trained and knew people's individual needs well
- Care was described as kind, caring and respectful of dignity
- Care was planned with people and their families, with regular risk assessment reviews
- Oversight had missed gaps in risk assessments for paraffin-based creams, 'as required' medicine protocols and some care plan wording; these were fixed during the inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Gracious Healthcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Gracious Healthcare Services Ltd is backed by a local NHS health network. The nearest A&E is Manor Hospital, 1.8 miles away. The local GP practice is HARDEN HEALTH CENTRE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Walsall
Information last reviewed October 2026.
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