Felicity Care
Home care agency in Enfield
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Felicity Care is a home care agency based in Enfield, Greater London, providing care and support in people's own homes. Its main focus is dementia, and it also supports people with physical disabilities, sensory impairment, learning disabilities and eating disorders. The agency says it works with people living with conditions such as Alzheimer's, Parkinson's, multiple sclerosis, motor neurone disease, muscular dystrophy and the effects of stroke. It also offers re-enablement and rehabilitation after a fracture or on discharge from hospital, and support can be arranged through self-directed support using direct payments or a personal budget.
Felicity Care was rated Requires Improvement overall by the Care Quality Commission in a report published in 2022. Its key questions were rated Good for effective, caring and responsive, and Requires Improvement for safe and well-led.
What inspectors found
CQC: Requires improvementReport published 18 July 2022 · Last inspected 29 April 2022
Inspectors found that the one person receiving personal care was supported by staff described as kind and caring, and that medicines were handled safely and risks were assessed with guidance for staff. Staff understood how to raise safeguarding concerns, infection control was in place, and staff felt supported. Concerns centred on management: policies were not in line with current good practice, governance checks had not identified the problems found, and staff recruitment checks had not been completed robustly enough.
- A relative described care staff as kind and caring
- People received their medicines safely and as prescribed
- Risks to people's health and care needs were assessed, with guidance available to staff
- Staff understood their responsibilities to raise safeguarding concerns and felt supported in their roles
- Management policies and procedures did not reflect best practice and lacked guidance on required processes
- Management audits and checks were insufficient to identify the issues found at inspection
- Staff recruitment checks had not been robustly completed and verified
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Felicity Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Felicity Care is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 3.1 miles away. The local GP practice is EAGLE HOUSE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Enfield
Information last reviewed October 2026.
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