Excel24/7 healthcare Ltd
Home care agency in Rochdale
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Excel24/7 Healthcare Ltd is a home care agency based in Rochdale, North West England, providing domiciliary care and support to adults with complex, long-term and changing needs. The agency delivers care in people's own homes, with clinical oversight where health needs require it. It supports clients across a wide range of conditions, including dementia, neurological and physical disabilities, mental health needs, learning disabilities and older adults. Services span clinical and complex care management, rehabilitation and enablement, mental health support, everyday personal care and live-in arrangements where appropriate.
The agency was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led. Excel24/7 Healthcare Ltd focuses on outcome-focused, person-centred support designed to enable recovery, maintain independence and support people to live safely at home, with particular emphasis on rehabilitation, reablement and avoiding unnecessary escalation of care.
What inspectors found
CQC: GoodReport published 18 April 2023 · Last inspected 21 March 2023
Inspectors found that people receiving personal care at home were treated with dignity and their individuality was respected. People and their relatives spoke warmly of the agency, describing staff as courteous and caring and the registered manager as pleasant, helpful and well organised. Staff had the training and support they needed, and people said they felt safe.
- People said they felt safe, and safeguarding systems were in place with staff who knew the steps to take to protect people.
- Pre-employment checks were completed before staff started work, and staff went through a thorough induction programme.
- Care records were detailed and guided staff, and people's needs were assessed before they started using the service.
- Medicines were well managed, risks to people were identified, and infection risks, including COVID-19, were managed.
- Individual risk assessments for some specific health conditions were not always in place, so staff may not have had guidance if a person's condition worsened. Inspectors recommended that the provider complete them.
- Accidents and incidents were not always recorded, and one incident that should have been reported was overlooked. The provider addressed both during the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Excel24/7 healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Excel24/7 healthcare Ltd is backed by a local NHS health network. The nearest A&E is Fairfield Hospital, 4.6 miles away. The local GP practice is YORKSHIRE ST SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Rochdale
Information last reviewed October 2026.
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