National Care Group
Essential Care and Support Ltd
Home care agency in Seaham, County Durham
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About
Essential Care and Support Ltd is a home care agency operated by National Care Group and based in Seaham, County Durham. It delivers care and support in the homes of older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs or learning disabilities.
The agency was rated Good by the Care Quality Commission in 2023 across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 16 November 2023 · Last inspected 23 October 2023
Inspectors found that this supported living service gave people real choice over daily life, including for people who do not communicate verbally, with staff who knew them very well. People were supported to reach community activities and keep in touch with family, with support given in the least restrictive way. Care was described as person-centred, respectful and dignified, and staff reported feeling positive and supported by the manager and provider.
- Staff and the registered manager understood non-verbal communication and people's individual responses well
- Support plans set out clear goals and aspirations for each person
- People and their families gave positive feedback about the service
- Staff felt valued and supported, and the service acted on people's views
- Inspectors asked the provider to improve medicine records and audits for 'as and when required' medicines
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Essential Care and Support Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Essential Care and Support Ltd is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 6.5 miles away. The local GP practice is MARLBOROUGH SURGERY, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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