Eastdale Healthcare

Home care agency in Kettering, North Northamptonshire

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOffice 2, Sterling House, 29 Victoria Street, Kettering, NN16 0BU

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About

Eastdale Healthcare is a home care agency based in Kettering that provides care and support in people's own homes across Northamptonshire. It supports older people, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities, with a particular focus on dementia. Each care package is assessed individually and shaped around the person's choices, daily routines and goals. Services range from personal hygiene support to companionship visits.

The Care Quality Commission rated Eastdale Healthcare Requires Improvement overall in a report published in 2022. Its key questions were rated Good for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 21 October 2022 · Last inspected 13 September 2022

Eastdale Healthcare is a newly registered domiciliary care agency supporting five people in their own homes with personal care. Inspectors found that people and their relatives were satisfied with the care, described caring and respectful staff, and said they had good relationships with the team and the registered manager. Staff were described as trained to meet needs, with food, fluids and medical support arranged where required.

Strengths noted
  • People and relatives reported feeling safe, with protection from abuse, neglect and discrimination in place.
  • Staff were described as caring and friendly, and people reported strong relationships with them.
  • Staff supported people's choice, control and independence, and treated them with respect and dignity.
  • The registered manager was described as open and transparent, and people knew how to raise concerns or complaints.
Areas to improve
  • Some care plan risk assessments lacked enough detail to fully guide staff in meeting people's needs.
  • Quality assurance systems did not always identify problems, including gaps in risk assessments and some staff not wearing masks.
  • One outstanding staff reference still needed to be obtained, and two people initially had no set call times, which the manager addressed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital0.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Eastdale Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Eastdale Healthcare is backed by a local NHS health network. The nearest A&E is Kettering General Hospital, 0.8 miles away. The local GP practice is DRYLAND MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Kettering General Hospital · 0.8 mi
Nearest GP · CQC Good
DRYLAND MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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